Frequently Asked Questions
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Most orders ship within 3–7 business days. Once it’s on the way, you’ll receive tracking info and immediately begin checking it like it’s summer break and you’re waiting for a package from Delia’s.
Delivery timelines may vary slightly depending on carrier and destination.
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Because each item is made to order, we’re unable to offer returns or exchanges for sizing or buyer’s remorse. That said, if your order arrives damaged, misprinted, or incorrect, reach out within 7 days of delivery and we’ll make it right.
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Some favorites make a comeback. Others become part of the archive and live on like a neighborhood legend everyone still talks about years later.
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Currently shipping throughout the U.S. — from quiet cul-de-sacs to busy city blocks.
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Relaxed, easy, and designed for everyday wear. Think favorite vintage tee energy, not stiff straight-out-of-the-package energy.
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Very. Garment-dyed, heavyweight, and already halfway to becoming the sweatshirt you “accidentally” wear three days in a row.
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Haven & Roam was built for people who still get a little nostalgic when the streetlights come on. Everything is designed to feel timeless, collected, and made for the good part of the day.
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Machine wash cold, tumble dry low, and avoid high heat. Basically: treat it like your favorite old camp sweatshirt and you’ll be just fine.
Have Questions?
Need help with an order, sizing, or just want to say hello? Send us a note and we’ll get back to you within 48 hours — probably with coffee nearby.